Your choice of gold IRA company can make or break your gold ventures. This is why it is important that you do some thorough research before signing up with a gold IRA firm. Gold IRA investments are really great ways to ensure that you’d still be able to enjoy the life that you want long after you retire. Provident Metals is a company that specializes in the trade of copper, gold, platinum, palladium, and silver. The company is based in Texas and has been operating since 2008. It is a subsidiary of Provident Precious Metals, LLC and is a source of coins and bullions.
Ratings and Complaints Filed with Better Business Bureau
Provident Metals got BBB accredited in 2010 and has a rating of A. However, there are 37 complaints filed for the company in the last 3 years, the bulk of them concerning delivery issues. Some clients reported that the items were not packaged well so they arrived scratched. There were also reports that Provident Metals failed to deliver at the promised date. These complaints could really turn off many gold IRA clients.
User Friendly Website
Among the strong points of Provident Metals is its easy to navigate website. The products that they have are featured on the site so investors have an idea what to look for and add to their account. The company also has several modes of payment. Clients can pay with their credit card, through personal checks, and even through bank wire.
Provident Metals is a company that has a systematic delivery system, a good website, and a highly varied catalog. However, the 30+ complaints filed with BBB are enough to turn us off. When a company does not go the extra mile to ensure that the package reaches their clients in excellent condition, it is better to look elsewhere.
Rating for Provident Metals: 2/5